Isentia is the Asia-Pacific’s leading media intelligence company, empowering over 6,000 clients worldwide, including brands like Apple, Coca-Cola, Pfizer, HSBC, and government bodies such as the Singapore, Australian, and UK Governments. With a team of 1,000+ experts and AI-driven technology, we monitor over six million data sources - social (TikTok, IG, Reddit, FB, etc), mainstream (news, TV, radio), search, and first-party data—delivering real-time alerts, reports, and deep analysis. Our award-winning solutions assist clients in corporate communications, PR, marketing, and brand strategy. Supported by a dedicated team of analysts and account managers, we provide hands-on support, ensuring our clients make informed decisions in an evolving media landscape.

•  This position is based in Bangkok, Thailand.
• However, due to location considerations and in support of Flexible Work Arrangements (FWAs), Isentia can accommodate individuals who like to continue being active in the workforce while maintaining a balanced lifestyle that allows some level of flexibility.
• You will be required to work regular working hours in line with regional headquarters, however, you will also be able to work remotely (HYBRID).
• High-speed internet connection and being contactable during working hours is a must.

Responsibilities

As an Insights Analyst, you will be at the heart of data-driven decision-making, working closely with the Research & Insights Manager and the Account Servicing team to transform complex social, mainstream media data into clear, actionable insights for some of the world’s leading brands. Your role will involve -

• Understanding client needs - translating business objectives into meaningful report flows.
• Analyzing media intelligence - reviewing and interpreting data to uncover trends, opportunities, and risks.
• Crafting high-impact reports - writing concise, insightful reports and presentation decks that drive real-world action.
• Ensuring data accuracy - reviewing captured datasets and providing feedback to enhance quality.
• Engaging with stakeholders - presenting insights to internal teams and clients, both in written form and through engaging presentations.
• Delivering on time - working with the Research & Insights Manager to ensure reports and presentations are completed efficiently and effectively.

Requirements

• Strong Thai and English language proficiency with excellent Thai and English writing skills.
• Analytical mindset—able to translate complex data into clear, actionable insights.
• Attention to detail—constantly questioning, “What does this data mean?”
• Proficiency in data tools—experience with data visualization, dashboards, Microsoft Excel (including pivot tables), Microsoft PowerPoint.
• Background in at least one of the following: market research, data analytics, media monitoring, or journalism. Experience with social media—understanding of social media marketing or monitoring.
• Agency or client-side experience is an advantage.
• Educational background—Bachelor’s Degree, College Graduate in Bachelor of English, Mass Communication, Communication Design, Journalism, Mass Media, or any related courses is a plus.